Contact Us

Questions, problems, or feedback — we're happy to help.

Get in touch

Email

support@snapzi.ai

We usually reply within 1–2 business days.

Email us

Send us a message

Fill this in and we'll reply to the email you give us.

Before you write — quick answers

Trouble connecting an account

Make sure your Instagram is a Business or Creator account. If it still fails, send us the account handle and what you saw.

A post failed to publish

Open My Publishes — the Result column shows the reason. You can hit Retry there. If it keeps failing, send us the message shown.

Questions about earnings

Earnings shows every post and whether it qualified. Posts must stay live for the minimum period to count.

Account or password help

Use Forgot password on the login page to reset it. For anything else with your account, email us.